FAQS
We're eager to help co-create an easeful and restorative experience while visiting our land and waters.
Our staff, our policies, and our guests all have a role to play. Explore these common questions about new additions, our guest experience, and how to have a smooth day & nightly visit.
Our intention is to be responsive, helpful, flexible, and kind. Our reality is that we are Human, and we think that's a pretty great thing.
FAQS
Yes. Please review our new Center Guidelines and Agreement to understand what to expect onsite and how to contribute to our overall experience. All guests must agree to our guidelines while visiting.
While there are 3 ways to access the property, we only recommend one access - Please use HW 34 at mile marker 29.
Google will often send folks coming from Bear Lake or from the south (SLC, Preston Logan) to turn right at Riverdale and use HW 36 to cross over via Mink Creek. In the winter months (Nov - June) this road is entirely closed and inaccessible. In the summer months, its VERY bumpy and requires AWD or high clearance.
As a result please reference this route below and access via HW 34 at mile marker 29. You will turn right passed the mailboxes and head downriver on a dirt road for roughly 3 miles.
Please note, we are not able to offer refunds for visits that are impacted by seasonal road closures, weather, or by delays related to attempting access via HW 36.
Our rates vary based on season, weekends, and accommodation type. Explore our Springs page to learn about current pricing for day use soaks and 10 card passes. We also have discounted pricing for children 12 and under, seniors 65+, Idaho residents, and Military.
Our Stay page includes a breakdown of our nightly units and rates. Furnished units range between $150-$250 and include 24 hr access to our hot springs and other ammenities. Overnight camping is typically $35-45/person and free for children under 3 and also includes hot springs access.
You can explore our center grounds best by viewing our Site Map. It highlights the main areas of our experience which include our River House General Store, Bathhouse and latrine options, our Shelter, Yurt, Cabin, Camping layouts, and the communal areas for outdoor cooking and rest.
Our River House General Store and reception serves as the basecamp for all day and nightly guests. It includes a men's and women's bathhouse and shower, a grab-and-go cafe with snacks, chips, treats, ice, firewood, and a variety of cold drinks!
The General Store also includes a selection of artisan crafts and goods along with a curated collection of camp + hot spring essentials like towells, shirts, coffee mugs and more.
All overnight guests are also welcome to a coffee (Cafe Ibis), tea, and hot cocoa bar between 8-10 am served in the River House.
There are also steel cooking grills on each of our communal fire pits for easy open fire cooking (check with onsite hosts for current fire conditions and seasonal restrictions).
Additionally, there is a communal propane BBQ grill on the River House patio for guest use.
There are two 4 season Stone Bathrooms (traditional camp vault latrine) located near Stone Shelters and in the Van / Tent camping lot.
There are steel cooking grills on each of our 2 communal firepits for easy open fire cooking as well as a picnic table at all nightly units and tent camp sites. The group Yurt, River House Patio, and Cabin have private propane BBQs. Personal stoves are welcome at each site picnic table. Indoor unit food prep and cooking is not appropriate.
Guests are encouraged to come prepared with their own meals and we recommend arriving with pre-prepared meals that only require cooking. Due to limited communal prep space, group meal preparation can be tricky. Great meal options include: soups, tin foil dinners, open fire or BBQ options like hot dogs, hamburgers, kabobs, dutch oven dishes , sandwiches, etc..
The River House is stocked with a few ready to cook soups, rice dishes, pasta, cured meats, crackers, gourmet treats, drinks, granola bars and more! We are excited to now offer pop-up tinfoil meals on select weekends. Explore offerings and order.
A coffee, tea, and hot cocao bar is available at no additional cost for overnight guests. We are proud to offer a selection of Cafe Ibis Coffee in the morning along with the option to purchase beans onsite.
Fresh spring drinking water is available onsite in the River House as well as at various spring taps throughout the property, including in the tent camping area.
Due to Covid 19, our communal kitchen, sink, stove, oven and prep station in the River House is closed for nightly guests. Dutch oven kits can be checkout out upon arrival for nightly guests.
Yes. We are open to the public daily between the hours of 10 am - 9 pm for both day soaks and nightly stays. We are closed every Wednesday for pool cleaning. Occassionally, we are closed for private events and scheduled maintenance and encourage all guests to review our online calendar for special dates.
Additionally, guests must book their daily soak on our online scheduler which helps ensure we are never over crowded and informs guests of scheduled closures.
Cell phone service is extremely limited - and we think thats a GREAT THING!
2 miles to the north, it is commonly accessible and often guests get great reception by hiking one of our nearby hills or summits. Occassionally guests get reception from our River House cell phone booster, but not always. Verizon tends to be the most effective.
We do not have guest accessible Wi-Fi but it is available in the event of an emergency. We encourage all guests to unplug, disconnect, and tune in to the land, waters, and fellow guests. All your emails, texts, and notifications will be waiting for you, don't you worry.
We have an active calendar of classes, workshops, events and more. Often, many of these offerings are included in the cost of your daily or nightly visit. You can review upcoming events and offerings in our CALENDAR. You can also learn more about how to RSVP for special events and classes.
While traveling needs to our springs varies based on season, we do have some essential recommendations for any successful hot springs soak!
- bath towel / beach towel. Robes are provided to overnight unit guests.
- pool bag - headlamp / flashlight - camping stove & cooking / eating utensils (we do provide multiple stocked propane BBQs across the property) - meals (snacks available for purchase)
- cooler (ice sold onsite)
- sun hat / sunglasses
- sunscreen (year round) - boardgames / books / journal - great time to start a new hobby! - swimsuit - toiletries - pool shoes, sandles, or water shoes - slippers - rainboots (mud and snow) - layers
All overnight guests, whether camping or in one of our furnished Canvas, Yurts, or Cabin get included 24 hr access to the hot springs. No additional reservations are required and we have factored your presence into our daily guest numbers.
The magic of an overnight stay often comes in our after hours when the stars are out and the daily guests have left. Enjoy!
Yes, we recommend AWD vehicles and it is only possible to access the property off of HW 34 at mile marker 29. DO NOT follow Google Maps which often recommend taking HW 36 at Riverdale. That road is not accessible Nov-May.
Review our full directions for complete instructions.
Given the historic and rustic nature of our property, ADA accessibility is not always feasible nor easy in some areas. However, it is possible and we are excited and committed to continually increase both access and ease to our pools, restrooms, and nightly stay units.
Currently, our Stone Latrines are ADA compliant and accessible although wheelchair access can be difficult on gravel pathways. Our team is happy and willing to assist when needed.
ADA parking is available in front our our River House and the River House lobby and changing stalls accommodate wheelchair access. River House restrooms are too narrow for wheelchair access although support bars are present in each room.
Our most ADA friendly unit is our Granite Stone Shelter. All tent sites are wheelchair accessible.