Maple Grove Hot Springs and Retreat Center is a 45 acre, fully off-grid eco center along the Bear River and Oneida Narrows Reservoir.  We offer 4 hot spring pools, a 30’ group retreat yurt, glamping accommodations in yurts, canvas, cabins for over 30 guests, riverfront beach, hiking trails, paddleboard/kayak rentals, reception lodge/bathhouse, and more.

 

We believe personal wellness requires community support, that wild land teaches powerful lessons, and that human growth is rooted in new experiences. Maple Grove commits to their employees a nurturing work environment and the tools to achieve personal and professional success. Maple Grove is committed to creating and inspiring a picture-perfect guest experience, which begins and ends with the hard work and dedication of our amazing staff.

 

Maple Grove Receptionist/Housekeeper

This team member ensures Maple Grove’s standards of cleanliness, hygiene and tidiness are maintained for all guest accommodations and common areas. They also provide Front Desk support to the on-site hosts as needed. They will be an integral member of the founding team of conservationists, healers, explorers, artists, and builders dedicated to the revival of a historical hot springs in the pristine landscape of Southern Idaho.

                                                             

Commitment:              6 months or beyond

Work Schedule:          15 hrs per week (including select weekends)

Start Date:                   ASAP

 

Key Responsibilities

• Provide a clean, comfortable and restful stay for all guests to ensure they have an exceptional “one-of-a-kind” Maple Grove experience

• Maintain and builds relationships with property neighbors, local communities, and key partners

• Be a Maple Grove representative upholding our vision and core principles

 

Housekeeping

• Ensure guest accommodations are cared for and maintained according to Maple Grove standards. Duties include: making beds, removing trash, sweeping, dusting, restocking guest items, etc.

• Perform a variety of cleaning activities to ensure the Riverhouse and Retreat Center meets or exceeds Maple Grove standards. Cleaning duties may include: sweeping, mopping, dusting and polishing, etc.

• Ensure linens for accommodations are clean and in good condition.

 

 Guest Services

• Assist with welcoming guests in the River House as needed to ensure total guest satisfaction with resort services

• Provide accurate communication of information to guests regarding resort services, facilities and operating hours, as well as provision of appropriate collateral materials to guests as needed

• Ensure guests comply with retreat rules and guidelines at all times

 

Requirements:

• Organized and detailed oriented with an eye for cleanliness

• Exceptional customer service skills, responsible and mature, and enjoy working with people

• Must be easily adaptable to shifting of work loads and specific tasks

• Work in remote and at times extreme outdoor conditions (rain, sun, snow)

• Pass background check

• Valid driver's license and AWD/4x4 car

• Able to lift up to 30 lbs

 

Qualifications:

• Experience in housekeeping, eco-tourism, and guest hospitality.

 

Compensation:

• $14-17 per hour depending on experience

• Split daily tips with the on-site team. We match guests’ tips!

• 6 month contract bonus $600

 

Benefits:

• Participate in Maple Grove workshops, seminars, and other special events and activities at a reduced rate or free.

• Fresh air, sunshine, soaking, and an experience of a life-time

• Opportunity to be a part of the founding Center team during its inaugural season

• Free monthly soaking pass for you and a +1

 

How to Apply:

Provide a resume and references to Jordan Menzel at jordan@maplegrovesprings.com